Privacy Policy

1. Introduction

Neural Oversight ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services at neuraloversight.com and app.neuraloversight.com.

2. Information We Collect

We collect the following information:

• Account information: Your email address, first name, and last name when you create an account.
• Profile data: Your selected role/profession during onboarding (optional).
• Usage data: Articles you flag, search queries, chat conversations with the AI feed assistant, reading queue items, and general interaction patterns with the dashboard.
• Technical data: Browser type, device information, and IP address collected automatically through server logs.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Neural Oversight service
• Send you daily briefing emails to your registered email address
• Authenticate your identity via magic link sign-in
• Personalise your dashboard experience
• Improve the service based on aggregate usage patterns

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS infrastructure). Authentication is handled via Supabase Auth with magic link (passwordless) sign-in. All data is transmitted over HTTPS encryption. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services:

• Supabase: Database hosting and authentication
• Vercel: Application hosting and deployment
• Resend: Transactional email delivery for daily briefings
• Anthropic (Claude AI): Article categorisation, risk scoring, briefing generation, entity extraction, and AI chat responses
• Google AdSense: We use Google AdSense to display advertisements on our public marketing pages. Google and its advertising partners may place cookies on your browser and collect data (including your IP address, browser information, and browsing behaviour) to serve personalised advertisements. You can learn more about how Google uses your data at How Google uses data when you use our partners' sites or apps. You can opt out of personalised advertising by visiting Google Ads Settings.
• YouTube (Google): Video content is embedded via YouTube's privacy-enhanced mode (youtube-nocookie.com). We do not send your personal data to YouTube; however, YouTube may set cookies when you play embedded videos

These services have their own privacy policies. We only share the minimum data necessary for each service to function (e.g., your email address with Resend for email delivery).

6. Cookies

We use the following types of cookies:

• Essential cookies: Required for authentication and session management. These cannot be disabled as they are necessary for the service to function.
• Advertising cookies (third-party): If you consent, Google AdSense and its advertising partners may set cookies on your browser to serve personalised advertisements and measure ad performance. These cookies may collect information about your browsing activity across websites. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites.

When you first visit our site, you will be asked to consent to advertising cookies. You can choose "Essential only" to decline advertising cookies, or "Accept all" to enable them. You can also manage your preferences at any time through your browser settings. Note that embedded YouTube videos (played via the Watch feature) may set their own cookies — we use YouTube's privacy-enhanced mode to minimise this.

For more information about how Google uses data from our site, please visit How Google uses data when you use our partners' sites or apps.

7. Your Rights

Under applicable data protection laws (including UK GDPR), you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate personal data via the Account settings page
• Delete your account and all associated data at any time via the Account settings page
• Export your data upon request
• Withdraw consent for email communications at any time

8. Data Retention

We retain your account data for as long as your account is active. When you delete your account, all personal data associated with it (flags, preferences, metadata) is permanently removed. Aggregated article data that is not personally identifiable may be retained for service improvement purposes.

9. Children

Neural Oversight is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at privacy@neuraloversight.com.